All Systems Operational

About This Site

This page offers performance information for the sticky.io platform. Check back here to view the current status of our system.

For all other information or to report a problem, please contact support@sticky.io

APIs Operational
Transaction API ? Operational
Membership API ? Operational
User Interface Operational
Analytics ? Operational
Admin Portal ? Operational
portal.sticky.io ? Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A sticky.io platform release is scheduled for Wednesday, May 27, 2020 between 8am ET and 12pm ET. Specific release date/time and planned changes are tentative and are subject to change. We will keep this event updated with latest changes. All systems remain operational during the planned release with 100% planned uptime. This maintenance event is to notify our clients that a new platform release version is being staged and deployed.

Summary of Planned Changes:

- Open Payment Platform (ACI WorldPay) Gateway - added the option to use 3D Secure 2.0
- PayPal Gateway - Added currency NZD
- New integration for P2P Fulfillment Provider
- Order Detail Page - Added the product price next to the product name in the product drop down
- NewOrderCardOnFile API method - added the ability to send different shipping information than original order
- Product Index API method - now returns product image URLs if available

- Stripe Payment Gateway - Fixed bug where Voids were not processing correctly
- Order Detail Page - Fixed bug where order notes were sometimes not saving correctly due to timing of page loads
- User permissions - Fixed bug with missing employee department template access
Posted on May 26, 17:07 EDT
System Response Time
Fetching
System Throughput
Fetching
Past Incidents
May 26, 2020

No incidents reported today.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Completed - The scheduled maintenance has been completed.
May 21, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:00 EDT
Scheduled - A sticky.io platform release is scheduled for Thursday, May 21, 2020 between 8am ET and 12pm ET. Specific release date/time and planned changes are tentative and are subject to change. We will keep this event updated with latest changes. All systems remain operational during the planned release with 100% planned uptime. This maintenance event is to notify our clients that a new platform release version is being staged and deployed.

Summary of Planned Changes:

- Twilio SMS Integration for order notification triggers
- Payon Gateway Integration (aka ACI Worldwide Gateway): Added client IP address to transaction request
- API v2 - New contact_find API method
- Order Detail page: allow add/edit of order custom fields
- Subscription rebills can now run at the same time the original order posted versus at your preset daily time (contact your Client Success Manager to enable this)

- Fixed bug in custom recurring offer where the variants were not working
- Fixed bug in order_total_calculate API method with variant response
May 20, 12:00 EDT
May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020
Completed - The scheduled maintenance has been completed.
May 13, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:00 EDT
Scheduled - A sticky.io platform release is scheduled for Wednesday, May 13, 2020 between 8am ET and 12pm ET. Specific release date/time and planned changes are tentative and are subject to change. We will keep this event updated with latest changes. All systems remain operational during the planned release with 100% planned uptime. This maintenance event is to notify our clients that a new platform release version is being staged and deployed.

Summary of Planned Changes:

- New product images functionality: manage product images directly on the platform
- AWeber email marketing integration: fix for access token
- Stripe payment gateway integration: improved handling of chargebacks/alerts
- Avalara tax provider integration: tax shipping option removed from profile
May 12, 14:35 EDT
May 12, 2020

No incidents reported.