All Systems Operational

About This Site

This page offers performance information for the sticky.io platform. Check back here to view the current status of our system.

For all other information or to report a problem, please contact support@sticky.io

APIs Operational
Transaction API ? Operational
Membership API ? Operational
User Interface Operational
Analytics ? Operational
Admin Portal ? Operational
portal.sticky.io ? Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Response Time
Fetching
System Throughput
Fetching
Past Incidents
Sep 19, 2020

No incidents reported today.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Completed - The scheduled maintenance has been completed.
Sep 16, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 09:00 EDT
Scheduled - A sticky.io platform release is scheduled for Wednesday, September 16, 2020 between 9am ET and 1pm ET. Specific release date/time and planned changes are tentative and are subject to change. We will keep this event updated with latest changes. All systems remain operational during the planned release with 100% planned uptime. This maintenance event is to notify our clients that a new platform release version is being staged and deployed.

Summary of Planned Changes:

- Fixed the issue where partial refunds sent to ShipStation on multi product orders cancelled the entire shipment
- Paysafe (NMI) consent emails automatically send 1 day after the recurring date if consent had not been received prior
- Corrected the ShipStation issue where reposted/reshipped order tracking numbers were not being added to the order notes
Sep 15, 18:47 EDT
Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020
Completed - The scheduled maintenance has been completed.
Sep 9, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:01 EDT
Scheduled - A sticky.io platform release is scheduled for Wednesday, September 9, 2020 between 9am ET and 1pm ET. Specific release date/time and planned changes are tentative and are subject to change. We will keep this event updated with latest changes. All systems remain operational during the planned release with 100% planned uptime. This maintenance event is to notify our clients that a new platform release version is being staged and deployed.

Summary of Planned Changes:

- Added new integration with smile.io loyalty provider
- Added new integration with CardPointe payment gateway
- Enhanced Klaviyo email provider integration to include ability to send custom fields
- Added ability to merge duplicate customer records with matching email addresses
- New billing model option based on day of the week and buffer day configuration

- Fixed issue where 3D Secure 2.0 not working correctly with NMI in some situations
- Fixed issue where order confirmation email was displaying the incorrect discount amount
Sep 8, 11:49 EDT
Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.

Sep 5, 2020

No incidents reported.