status.sticky.io Status

All Systems Operational

About This Site

This page offers performance information for the sticky.io platform. Check back here to view the current status of our system.

For all other information or to report a problem, please contact support@sticky.io

APIs Operational

Transaction API Operational

Membership API Operational

User Interface Operational

Analytics Operational

Admin Portal Operational

portal.sticky.io Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

System Response Time

Fetching

System Throughput

Fetching

Past Incidents

Mar 23, 2023

No incidents reported today.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

Platform Performance Degradation

Resolved - On March 16th, starting at 11:38 PM Eastern time, we observed issues with the sticky.io APIs affecting some of our clients with 404 responses due to an issue with our APIs and Dashboards. This issue was affecting all clients intermittently.
We took action to address the noted issues and we saw that dashboard load issues with 404 errors returned to normal. A fix has been deployed and the issue has been fully resolved.
Mar 17, 02:19 EDT

Identified - On March 16th, starting at 11:38 PM Eastern time, we observed issues with the sticky.io APIs affecting some of our clients with 404 responses due to an issue with our APIs and Dashboards. This issue is affecting all clients intermittently. We have identified the issue and are actively investigating & monitoring all aspects of the platform, and we will provide updates as the situation evolves. We will provide our next update within 30min.
Mar 17, 01:40 EDT

Update - On March 16th, starting at 11:38 PM Eastern time, we observed issues with the sticky.io APIs affecting some of our clients with 404 responses due to an issue with our APIs and Dashboards. This issue is affecting all clients intermittently. We are actively investigating the issue. We will provide our next update within 30 min.
Mar 17, 00:59 EDT

Investigating - On March 16th, starting at 11:38 PM Eastern time, we observed issues with the sticky.io APIs affecting some of our clients with 404 responses due to an issue with our APIs and Dashboards. This issue is affecting all clients intermittently. We are actively investigating the issue. We will provide our next update within 30 min.
Mar 17, 00:11 EDT

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

Order Detail Display Issue

Resolved - This incident has been resolved.
Mar 9, 08:35 EST

Update - Starting from 7:40 AM to 8:25 AM Eastern, we observed issues with displaying order details for some of our clients with 500 responses. We took action to address the noted issue, the issue has been fully resolved and the order details are loading.
Mar 9, 08:35 EST

Identified - Starting from 7:40 am Eastern, we observed issues with displaying order details for some of our clients with 500 responses. We have identified the issue and are actively investigating & monitoring all aspects of the platform, and we will provide updates as the situation evolves. We will provide our next update within 30min.
Mar 9, 08:07 EST