status.sticky.io Status

All Systems Operational

About This Site

This page offers performance information for the sticky.io platform. Check back here to view the current status of our system.

For all other information or to report a problem, please contact support@sticky.io

APIs Operational

Transaction API Operational

Membership API Operational

User Interface Operational

Analytics Operational

Admin Portal Operational

portal.sticky.io Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

System Response Time

Fetching

System Throughput

Fetching

Past Incidents

Oct 22, 2020

No incidents reported today.

Oct 21, 2020

sticky.io Platform Release - Wednesday, 10/21/2020

Completed - The scheduled maintenance has been completed.
Oct 21, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 08:01 EDT

Scheduled - A sticky.io platform release is scheduled for Wednesday, 10/21/2020 between 8am ET and 12pm ET. Specific release date/time and planned changes are tentative and are subject to change. We will keep this event updated with latest changes. All systems remain operational during the planned release with 100% planned uptime. This maintenance event is to notify our clients that a new platform release version is being staged and deployed.

Summary of Planned Changes:

- StackPay Gateway - NEW Integration
- Add API call to retrieve license keys by order ID
Oct 20, 07:51 EDT

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

sticky.io Platform Release - Wednesday, 10/14/2020

Completed - The scheduled maintenance has been completed.
Oct 14, 10:10 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 08:15 EDT

Scheduled - A sticky.io platform release is scheduled for Wednesday, 10/14/2020 between 9am ET and 1pm ET. Specific release date/time and planned changes are tentative and are subject to change. We will keep this event updated with latest changes. All systems remain operational during the planned release with 100% planned uptime. This maintenance event is to notify our clients that a new platform release version is being staged and deployed.

Summary of Planned Changes:

- Issue with orders not being added to TaxJar
- HTML entity being passed to Stripe
- Import Issue: Variants being dropped on the rebill
Oct 14, 08:05 EDT

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

NMI Outage

Resolved - This incident has been resolved.
Oct 9, 08:49 EDT

Update - We are continuing to investigate this issue.
Oct 8, 23:28 EDT

Investigating - Vantiv/Worldpay is currently working through broad platform availability issues. For more details visit http://status.transactiongateway.com/
Oct 8, 23:25 EDT

Oct 8, 2020

NMI Outage

Resolved - This incident has been resolved.
Oct 8, 13:56 EDT

Monitoring - NMI Gateway is currently experiencing outages with Credit Card processing. For more details please visit http://status.transactiongateway.com/
Oct 8, 11:15 EDT